New AutoBCM NextGen SaaS with Futuristic Features Launched!

Upcoming Webinar: The Importance of Preparedness Awareness for Organizations

Ascent ProMart Escrow Successfully Helped ICICI Bank Meet Its Ambitions


Company profile

One of the Big Four Banks of India, ICICI Bank has subsidiaries, representative offices & branches spread across 16 countries and 4 continents. It facilitates a wide range of transactions, such as:
  • Sale purchase transactions
  • Real estate debt transactions
  • Revenue/profit sharing arrangements
  • Mergers & acquisitions
  • Project financing & lending arrangements
The bank’s value proposition for the escrow market can be summarized as such:
  • It would be a dedicated product, with legal & operations teams to structure requirements accordingly.
  • It would have a quick turnaround for implementation.
  • Its documentation would be simplified to enhance convenience.
  • It would allow customers to gain viewing access on a single login.
  • Expertise in regulatory & compliance advisory


There were many obstacles in the bank’s path to realizing their escrow market ambitions:
  • The manual handling of business operations took a toll on the bank’s efficiency.
  • The escrow management system was not automated, hence making the process complicated & time-consuming.
  • The lack of interfacing between critical processes & the bank’s core system led to further delays in processing.
  • The yearly/monthly reports created for the regulatory authority were collated very hectically due to the lack of automation, leading to further issues.
  • The escrow deal fee collections for transactions, payments, & other related processes were not collected on time.
  • The lack of automated systems and/or standing instructions for scenarios such as Borrower/Lender, Contracts, & TRAs were also a drawback.


Ascent ProMart© Escrow was the solution we provided the bank with to help them meet their escrow goals. Some of its salient features are as follows:
  • All stages of the transaction process are covered by its end-to-end matrix.
  • It links customers, counter parties, and/or beneficiaries to relevant deals automatically.
  • Its configurable setup with standing instructions makes its automated recurring fee/payment deposits a lot more convenient.
  • It escrow operations cycle is entirely automated.
  • It comes with a user-friendly interface with all necessary dashboards & reports.


Ascent ProMart© Escrow successfully helped the bank meet its ambitions. The following are the ways in which it helped:
  • The service helped them achieve regulatory compliance.
  • It enabled an executive/top management view of the process through every step with increased visibility.
  • It provided a much higher degree of accuracy than legacy/manual approach, hence enhancing efficiency.
  • It enabled quick & accurate data generation at an enterprise level.
  • Real-time payments/deposits were enabled with the bank’s core.
  • Its automated messaging & email notifications allowed for the reviewing & approval of every escrow-related activity.

Leave a Comment

Your email address will not be published. Required fields are marked *

Sign up for our Newsletter